CRM & Administrative Support

CRM & Administrative Support

Salesforce CRM • Documentation • Administrative Support

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Organization

Chabad Concierge

Duration

May 2026 – Present

Role

Executive Assistant

Industry

Nonprofit / Community Organization

Platforms Used

Salesforce • ChabadOne • QuickBooks • Google Workspace • Canva • Mattermost

Overview

Through Chabad Concierge, I provide administrative and CRM support for a nonprofit organization. My responsibilities span Salesforce CRM administration, ChabadOne management, QuickBooks support, event page administration, documentation, and recurring payment workflows, helping maintain organized systems and efficient day-to-day operations.

Core Responsibilities

Salesforce CRM Administration • Executive Support • Community Platform Management • Financial Administration • Communications

Key Contributions

CRM Management

Keeping CRM Records Accurate

Maintains and organizes Salesforce CRM records by updating contact information, reviewing duplicate records, and supporting accurate database management.

Platform: Salesforce

Database Maintenance

Improving CRM Data Quality

Improves CRM organization through contact record maintenance, data verification, and ongoing database cleanup to support accurate reporting and communication.

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Platforms: Google Sheets + Salesforce

Event Administration

Supporting Community Events

Creates and maintains event registration pages while ensuring event information remains accurate, organized, and easy for participants to access.

Platform: Ovante.app

Communications

Keeping Members Informed

Updates newsletter content and event information to support timely communication and maintain consistency across organizational updates.

Platform: Chabadone Communicator

Website Administration

Managing Website Content

Maintains website content and administrative updates through ChabadOne, ensuring information remains current and organized.

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Platform: Chabadone Sites

Financial Administration

Supporting Financial Operations

Assists with administrative bookkeeping tasks, payment tracking, and internal financial record organization through QuickBooks.

Platform: QuickBooks

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